Categories > Housing
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£30.00 + VAT

This course has been developed to provide learners with an increased understanding of the principles behind providing a good service to customer.


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£30.00 + VAT

This online course “Understanding the Rules of Customer Service” will help you and your staff to develop well-written and communicated practices and procedures.

 


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£30.00 + VAT

This online course provides learners with the knowledge and understanding needed to use both verbal and non-verbal communication techniques to deliver good service to customers.


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£30.00 + VAT

A job can provide the individual with confidence and a sense of well-being, having a job can also challenge and is closely linked to good mental health. To get the most out of your specific job you must find one that suits your needs and you enjoy doing.


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£30.00 + VAT

This course has been produced in partnership with Liquid Voice and is designed for those involved in improving customer service and implementing best practice across the business.


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£15.00 + VAT

This Virtual College course is targeted primarily at businesses needing to train their staff in Fire Safety Procedures in the workplace. However, the information is also applicable to anyone who wishes to learn how to prevent fire in the workplace and deal with it effectively should it occur.


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£30.00 + VAT

This online course provides an outline of the factors that need to be considered when working to achieve good standards in estate services.


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£20.00 + VAT

This online course will provide learners with an understanding of the social housing sector in Scotland and Scottish social housing regulations.


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£20.00 + VAT

This course is primarily aimed at Social Housing Providers who are regulated for governance by the Social Housing Regulator.


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£30.00 + VAT

This online learning module provides background into the history of social housing in Scotland, and looks at the roles and responsibilities of social housing providers and their tenants.


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